Our core values are behind everything we do.

While no two projects are the same, we bring the same core values to every project we work on. We call them "the 7 E's." These are the values that matter to us. They reflect our passion for the business, attention to great service, and dedication to our clients.

It has been an absolute pleasure working with Kate to re-launch The Palm Court at The Plaza Hotel. Her knowledge, pride, passion and expertise are truly outstanding!
— Shane Krige, General Manager at The Plaza Hotel

EXPERIENCE

We come to the table with an amazing amount of diverse knowledge that helps inform and impact the clients we serve. In turn, we believe that the “experience” of working in or patronizing a business is the key to its success; we are devoted to helping our clients identify, create and share the experience that is unique to their brand.

EMPATHY

Building a strong relationship is key to the success of our work; it is the building block of trust and understanding with our clients and our colleagues. We truly respect anyone who reaches out for help, insight or expertise and will always demonstrate care for our clients and each other with every action we take.
 

ENERGY

We will bring a creative and honest spirit to our projects in order to fan the flames of innovation, keep the project in motion and have some fun getting it done.
 

EVOLUTION

We each will learn and grow with every client and every project we embark on. At the same time we will keep an open mind so that we can embrace the development and transformation of our clients.

ENUNCIATION

We will help our clients express their goals, vision and intentions clearly and authentically while we focus on clearly communicating our work and process so that it creates lasting impact.
 

EFFICIENCY

We are honest about our projected timelines and careful with our deadlines so that we can be as productive as possible in order to do effective work and to stay within budget.
 

ENDURANCE

We will do what it takes in order to produce high quality, tailored results. At the same time our work must be sustainable in order to be profitable and create success
for our clients.